RESPONSIBLE GAMING

abt365 Responsible Gaming —
Your safety is our priority

abt365 believes that entertainment is best enjoyed when it is controlled and mindful. Our responsible gaming tools and guidelines keep you safe at all times.

Our Commitment

Why is Responsible Gaming Important?

Online casino and sports betting is a legally permitted form of entertainment, but it is only enjoyable when you participate in moderation and with awareness. abt365 is committed to ensuring a safe, transparent and responsible gaming environment for players in Bangladesh.

Responsible gaming means understanding your budget, setting time limits and viewing gambling as entertainment rather than a source of income. We encourage every member to follow these values.

If you ever feel that your urge to play is growing or you are losing control, do not delay — contact our 24/7 live chat support. We are always ready to help in Bengali.

21+

abt365 is for players aged 21 and over only. Age verification is required at the time of account registration. Minors are not permitted to open an account and this is strictly enforced.

⚠️ Warning

Gambling carries a risk of financial loss. Do not chase losses by placing more bets. Never bet more than you can afford.

Protection Tools

abt365 Safety Features

Our platform includes several effective tools to protect players, which you can use at any time.

Deposit Limit Setting

Set a maximum daily, weekly or monthly deposit limit on your account. Once a limit is set, it takes effect immediately. A minimum of 7 days must pass before the limit can be increased.

Session Time-Out

You can set a specific time limit after which your session will end automatically. This helps prevent you from spending too much time playing.

Self-Exclusion

If you feel you need a break, you can close your account for 30 days, 6 months or permanently. You will not receive any promotional messages during self-exclusion.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, play will stop automatically and you will receive a warning.

Reality Check

At set intervals, a pop-up message shows how long you have been playing and how much you have won or lost. This helps you make informed decisions.

Support and Counselling

Our specially trained support team is available 24/7 in Bengali. Do not hide your problems — come to live chat, and full confidentiality will be maintained.

Warning Signs

What Are the Signs of Problem Gambling?

If any of the following signs are present in you or someone close to you, it is time to take notice. Seeking help is not a sign of weakness — it is a courageous step.

  • Repeatedly trying to win back money that has been lost
  • Feeling restless or irritable when unable to play
  • Hiding the amount you play from family or friends
  • Betting with money meant for everyday expenses
  • Trying to stop playing but failing to do so
  • Gambling causing problems at work, studies or in relationships
  • Continuing to play by taking on debt or borrowing money
  • Being unable to control emotions while playing
Healthy Gaming Rules

The Golden Rules of Responsible Gaming

1

Set a Budget

Decide how much you will spend before you start playing and stick to that decision. Only set aside an amount whose loss will not affect your daily life.

2

Set a Time Limit

Decide in advance how long you will play each day. Use a timer or abt365's session time-out feature. Take regular breaks.

3

See It as Entertainment

Never think of gambling as a source of income or a solution to everyday problems. It is simply a form of entertainment — just like watching a film or playing sport.

4

Consider Your State of Mind

Do not play when you are feeling down, drunk or under heavy stress. Decisions made in these states are not sound and the risk of loss increases.

5

Talk to Someone You Trust

If you feel concerned, talk to a family member or a trusted friend. Seeking support is always better than facing problems alone.

Age and Identity Verification

21+ Age Verification Policy

abt365 is for adults only. We follow a strict age verification process to ensure a safe environment.

Identity Verification Process

We verify identity when an account is opened and before the first withdrawal. A copy of a National Identity Card (NID), passport or driving licence may be required. This process is essential for your protection and the protection of others.

Protection of Minors

If there are children or teenagers in your home, use parental control software on your device. Never share your login details. Always log out after playing.

Account Activity Review

Review your login history, deposit and withdrawal records and betting activity at any time. If you notice any unfamiliar activity on your account, contact support immediately.

Account Security

Use a strong password and change it regularly. Keep two-factor authentication enabled. Do not share your account details with anyone.

Self-Exclusion Details

How to Self-Exclude?

Self-exclusion is an important tool that helps you temporarily or permanently stop yourself from playing at abt365. There is no shame in using it — it is a sign of responsibility.

During self-exclusion you will not be able to log in to your account and no promotional messages or bonus offers will be sent to you. Even after the set period has passed, you will need the support team's help to reactivate your account.

30
Day Break
6
Month Break
∞
Permanent Exclusion
Deposit and Withdrawal Limits

Financial Safety Limits

The minimum deposit amount at abt365 is ৳100 and the minimum withdrawal is ৳1,000. Transactions on our platform can be made via bKash, Nagad, Rocket and Upay, and withdrawals are typically completed within 10 to 45 minutes.

When you set your own deposit limit it takes effect immediately, but increasing the limit requires a wait of at least 7 working days. This delay is intentional — it protects you from decisions made on impulse.

💡 Remember

For any issues or to change a limit, contact our live chat support. We are ready to assist in Bengali, 24 hours a day, 7 days a week.

Frequently Asked Questions

Questions and Answers on Responsible Gaming

Log in to your account and go to the Account Settings section. Click on the "Responsible Gaming" option and set your daily, weekly or monthly deposit limit. The limit takes effect immediately once set. For any assistance, contact our 24/7 live chat support.

Yes, your account balance remains completely safe during self-exclusion. Once the self-exclusion period ends, you can reactivate your account normally and withdraw your balance. If you need to make a withdrawal during self-exclusion, please contact the support team.

Absolutely. Our live chat support is completely confidential. Your personal information and conversations are never shared with any third party. We understand this is a sensitive matter, so our support team assists with the utmost empathy and discretion.

Contact us immediately via live chat or email at [email protected]. We will investigate the account and take the necessary steps. To prevent this in the future, enable parental controls on your device and change your password.

For temporary self-exclusion (30 days or 6 months), you can reactivate your account by contacting the support team after the set period ends. However, permanent self-exclusion cannot be reversed and the account cannot be reopened. We always recommend reconsidering your situation before resuming play.

The minimum deposit amount across all payment methods is ৳100 and the minimum withdrawal amount is ৳1,000. Transactions can be made via bKash, Nagad, Rocket and Upay. Withdrawals are typically processed within 10 to 45 minutes.
Help and Navigation

Enjoy mindfully,
play responsibly

We are committed to keeping your experience at abt365 safe and enjoyable at all times. We are always here for you for any support you need.